Campsite Information
The Visitor Centre and campsite reception is open daily during the school holidays from 10:00-16:45
Where to find us: Basingstoke Canal Authority, Canal Visitor Centre, Mytchett Place Road, Mytchett, Surrey, GU16 6DD
Contact us: 01252 370073; info@basingstoke-canal.co.uk
Find out more about the Basingstoke Canal: www.basingstoke-canal.co.uk
Follow us on social media: Facebook - Basingstoke Canal; Twitter - @TheBCATeam; Instagram - @basingstokecanal
FIRE SAFETY
Please leave at least six metres between units to prevent fire spreading to neighbouring tents and caravans.
Campfires, firepits and disposable BBQs are NOT permitted.
All BBQs must be raised up off the ground and be at least six metres from any foliage or shrubbery.
If a fire breaks out:
• Immediately raise the alarm using the fire bells located at the fire points.
• DIAL 999
Only attempt to extinguish the fire using the fire extinguishers if safe to do so. The padlock combination is 9999.
CAMPSITE REGULATIONS
Please ensure you also read the full terms and conditions.
• All campers must be booked in and display a camping permit. Failure to do so will result in removal off site.
• All campers must vacate the campsite by 12.00 noon on their date of departure.
• The codes and the permit are the responsibility of the hirer and shall not be passed on to anyone else.
• Campfires/bonfires/disposable BBQs are NOT permitted. Other BBQ and cooking appliances are allowed but must be raised off the ground.
• Visitors to campers welcome but must depart the site by 19:00.
• Antisocial behaviour will result in removal off site.
• Music must be turned down by 21:00.
• No noise between 22.30 and 08.00.
• Quiet generators may be used between 09.00 and 21.00.
• Dogs must be kept on a lead and under control at all times on the campsite and around the Visitor Centre.
• All losses or damages shall be the responsibility of the camper.
• Gazebos are not to be used as accommodation.
• Sky lanterns strictly prohibited
• Please report any issues to the reception, located in the main building, during office hours.
• Payment is taken in full at the time of booking. The first night of your stay (first two nights on a bank holiday) is non-refundable. Any
cancellations within 7 days of arrival will result in the full loss of payment.
• Early departures will not be refunded.
CODES
Toilets & showers: When checking in, you will have been given codes to the toilets and showers which are located at the bottom end of the main Canal Centre building.
Bin store: When checking in, you will have been given codes to the bin store this will allow you to access general waste bins and recycling, please dispose of all your rubbish correctly before you leave the site. Please ensure bags are tied up before being placed in the skip. There are also separate glass and general recycling bins next to the skip. PLEASE DO NOT DISPOSE OF HOT ASHES FROM BBQs IN THE SKIP, two metal ash bins have been provided on the site for their safe disposal.
Entrance barrier: Open from 8.30 am to 5 pm. Automatically opens to allow exit after this time but you will need the code (which you will have been given on arrival) to get back on site out of hours.
FOR SECURITY REASONS PLEASE DO NOT PASS THESE CODES ON TO ANYONE ELSE.
LOCAL INFORMATION
Canal Tea Room: Please enquire about opening times.
Canal Visitor Centre & Gift Shop: Pop in and have a look at the selection of gifts available, from pocket money toys to books about the canal. Take some time to read the interpretation boards and find out more about the canal, its wildlife and where the canal goes through in Surrey & Hants.
MEDICAL ISSUES - PEOPLE & PETS
Most non-urgent medical issues can be dealt with by NHS Direct. Call 111. They will be able to refer you to a GP, pharmacy or hospital.
Nearest hospital with an A&E: Frimley Park Hospital – turn right out of the main entrance and follow signs for Frimley.
Sat-Nav users: GU16 7UJ; Tel: 01276 604604.
Nearest veterinary practices:
Grazely Vets – 01252 544244 (GU14 6PU) Farnborough
Kynoch Vets – 01252 836699 (GU16 6JX) Frimley Green
SHOPS
Groceries & basic supplies: The closest shop is the M&S Simply Food at the BP garage on Mytchett Road (5 min walk - turn right out the Canal Centre entrance and go over the bridge. At the mini roundabout, turn left for the BP garage).
The next nearest is the co-op on Mytchett road- GU16 6ES or the Ash Vale Tesco Express – GU12 5QL
Larger supermarkets can be found in Farnborough (Sainsburys GU14 7GL, Asda GU14 7LT) or Aldershot (Tesco GU11 1SQ, Morrisons GU11 1NX.)
Camping supplies:
Decathlon - Farnborough (GU14 7LT); Tel: 01252 518315
Millets - Farnborough (GU14 7RT); Tel: 01252 418563
Halfords - Farnborough (GU14 8BL); Tel: 01252 372903
TAXIS: Rushmoor taxis - 01252 333555; A-line taxis - 01252 650000
